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Welcome to ASK OF BAX! By purchasing or using our products, you agree to these Terms and Conditions. Please read them carefully before making any purchase.

1 General

These Terms govern the sale and purchase of all items, including but not limited to clothing, accessories, and merchandise, from ASK OF BAX through our website www.askofbax.shop or other authorized platforms.

We reserve the right to update these Terms at any time, with changes effective upon posting.

2 Purchases

  • All orders are subject to availability and acceptance by ASK OF BAX
  • Prices are listed in NGN/USD and exclude taxes or shipping unless stated. You are responsible for any applicable taxes or duties.
  • Payment must be made in full at the time of purchase via accepted methods (PAYSTACK).
  • We reserve the right to cancel or refuse orders due to pricing errors, suspected fraud, or other issues.

3 Shipping and Delivery

  • Shipping times and costs vary by location and are estimates only. ASK OF BAX is not liable for delays caused by carriers or external factors (e.g., customs).
  • Risk of loss or damage passes to you upon delivery. Report any issues within 24-48 hours of receipt.
Important: Please inspect your order immediately upon delivery and contact us within 24-48 hours if there are any issues.

4 Returns and Refunds

  • Items may be returned within 2-5 days of delivery, provided they are unused, in original condition, and with tags attached.
  • Sale items or custom orders are non-returnable/non-refunded if damaged or used by customer.
  • Customers are responsible for return shipping costs unless the item is defective or incorrect.
  • Refunds will be issued to the original payment method within 7 to 14 days of receiving the return.

5 Product Use and Care

  • Follow care instructions provided with each item to maintain quality. ASK OF BAX is not liable for damage due to improper use, washing, or storage.
  • Products are sold for personal use only and may not be resold without permission.

6 Intellectual Property

  • All designs, logos, and content on our website or products are owned by ASK OF BAX and protected by copyright, trademark, or other intellectual property laws.
  • You may not reproduce, distribute, or use our intellectual property without written consent.

7 Liability

  • Our products are provided "as is." ASK OF BAX is not liable for any indirect, incidental, or consequential damages arising from product use or purchase.
  • We guarantee products are free from defects at the time of sale. Defective items will be replaced or refunded at our discretion.

8 Customer Conduct

  • You agree not to use our website or products for unlawful purposes or to infringe on our rights or those of others.
  • Providing false information during purchase may result in order cancellation or account suspension.

9 Privacy

We collect and process personal information per our Privacy Policy. By using our services, you consent to such processing.

10 Dispute Resolution

  • Any disputes arising from these Terms will be governed by the laws of NIGERIA.
  • Contact us at askofbax@gmail.com or 08035067089 to resolve issues before pursuing legal action.

Need Help? Contact Us

For questions, concerns, or support, reach us through any of these channels: